Crisis Services
If you are experiencing an emergency and need immediate assistance, please call 911, 988, or UM-Flint DPS at 810-762-3333
During Business Hours:
The CAPS office is available for same-day mental health crisis appointments for students from 8 a.m. to 4 p.m. Monday-Friday. These appointments can be conducted in person or remotely.
To ensure appropriate and effective support for students in crisis, students requesting a same-day crisis appointment after 4 p.m. will be referred to our CAPS After Hours service unless the student discloses an active threat of harm to self or others. In this situation, a CAPS clinician will be notified immediately to provide the student with appropriate support.
Visit our office (264 UCEN) or call 810-762-3456 to request same-day crisis services.
After Business Hours:
CAPS After Hours provides mental health crisis support to any currently enrolled UM-Flint student or anyone concerned about a UM-Flint student.
CAPS After Hours is provided to students in conjunction with existing campus and emergency services, such as:
- UM-Flint Department of Public Safety: (810) 762-3333
- National Crisis Text Line: Text HOME to 741-741
- Hurley Medical Center Urgent Care
- YWCA Sexual Assault Forensic Examination (SAFE) Center: Crisis Line (810) 238-SAFE (7233)
- Genesee Health System (GHS) 24/7 Access hotline: (810) 257-3740
- National Suicide and Crisis Lifeline: Call or text 988, Chat here
CAPS After Hours is available evenings, weekends, and holidays by calling 810-762-3456 and pressing “0” when prompted.
Examples of situations that might constitute a mental health crisis:
- Student has taken recent steps to end their life.
- Student has serious thoughts of killing themselves.
- Student has a current plan to attempt suicide.
- Student has thoughts of seriously harming or killing someone else.
- Student is seriously concerned about another student who may be at risk of suicide and/or harming others.
- Student has recently been physically or sexually assaulted.
- Student has had a relative, close friend or animal companion receive a serious diagnosis or has recently died.
- Student has not slept in two or more days.
- Student is having strange experiences such as hearing voices or seeing things other people do not.
- Student is experiencing such emotional distress that they have not been able to meet daily responsibilities (for example, not attending class or work).
- Student has had a severe reaction to a psychiatric medication.
- Student has witnessed a traumatic event within the last few days.
National Crisis Resources:
- National Suicide and Crisis Lifeline: Dial or Text 988
- People who are deaf or hard of hearing can contact the Lifeline via TTY by dialing 711 then 1-800-799-4889
- Online chat support from the Suicide and Crisis Lifeline is also available here
- General Crisis Text Line: Text HOME to 741-741
- BIPOC specific resources:
- Crisis Text Line: Text STEVE to 741-741
- Veteran specific resources:
- Crisis Chat: https://www.veteranscrisisline.net/get-help/chat
- Crisis Phone Line: Call 1-800-273-8255 and Press 1
- Crisis Text Line: Text 838-255
- LGBTQIA+ specific resources:
- Crisis Chat: https://www.thetrevorproject.org/get-help/
- Crisis Phone Line: Call 1-866-488-7386
- Crisis Text Line: Text START to 678-678